Traditional phone lines are connected by copper cables that run through almost every part of our modern cities. As this is phased out in favour of faster and more flexible communication options, Voice over Internet Protocol (VoIP) has become the primary solution for the modern digital age. VoIP uses data packets to transfer the information much like how we exchange data when browsing the internet.
The main benefit is the lower cost of a VoIP system over adapting your current communications. This is for two reasons: the first is that we are moving away from copper lines and toward fibre-optic lines, and the second is a greater emphasis placed on remote working.
The cost-effective nature of VoIP is reflected in its second key benefit: scalability. A simple VoIP system won’t break the bank, and incorporating additional features or changes as required is just as simple. For a small to medium-sized business, VoIP provides better communication ability on a smaller budget.
- Create a presence in any UK town or city
- Forward calls to multiple destinations
- Identify your calls with a call whisper
The quality of VoIP voice has dramatically improved over the past few years. Currently, VoIP calls have voice quality that is at or above the quality of a landline phone.
VoIP Systems provide a voicemail feature, and it is an upgraded version of the traditional answer machine. A VoIP voicemail records the messages electronically and emails the audio to a predefined email address.
SIP phones are the same as VoIP or Softphones and are used for making VoIP calls. There are two types of SIP phones: Hardphone (resembles the traditional telephone) and Softphone (software phone)